Delivery Information

**Delivery Information**

**Shipping Address:**
No. 88, Xizhimen North Street, Haidian District, Beijing

**Contact Email:** octopus@chromeheartsjewelry.net
**Contact Phone:** +86 13596934126

**Shipping Cost:**
A flat shipping fee of **$1.99 USD** applies to all orders, regardless of destination or order value.

**Processing Time:**
Orders are processed within 1–3 business days after payment confirmation. You will receive a confirmation email with tracking information once your order has been shipped.

**Delivery Time:**
- Domestic (within China): 3–7 business days
- International: 7–21 business days, depending on the destination and customs clearance

**Shipping Carriers:**
We partner with reliable carriers to ensure safe and timely delivery. Tracking numbers will be provided for all shipments.

**Customs & Duties:**
International customers are responsible for any applicable customs fees, import duties, or taxes imposed by their country.

**Lost or Damaged Packages:**
If your package is lost or arrives damaged, please contact us immediately at **octopus@chromeheartsjewelry.net** or call **+86 13596934126** for assistance.

**Order Tracking:**
Once shipped, you can track your order using the tracking number provided in your shipping confirmation email.

**Delivery Restrictions:**
We currently ship to most countries worldwide. However, some remote areas may experience longer delivery times. Please contact us if you have any concerns about delivery to your location.

**Returns & Exchanges:**
For information on returns and exchanges, please refer to our Return Policy or reach out to our customer service team.

Thank you for choosing us. We are committed to ensuring your order arrives safely and promptly.